outlook 2003 archiving issues

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lbduballstrs

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I have a user who cannot archive their mailbox. She's the only one having this problem. I even connect to her mailbox from my PC and still cannot archive her mailbox. No indications of any errors are turning up. I'm not trying to back up her mailbox so I don't want to export it, just archive it to her local PC to free up room on the mail server. Any suggestions? Thanks.
 
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