As you all know, I work at Staples. There's this one old guy who works in the tech department with me. He kind of annoys me, and this is how:
Lets say a customer comes up to get some advice on a laptop, and we're talking, I'm giving advice, etc... The old guy likes to come around, stand 1-2 feet away, and just listen to me -- assuming I don't know what I'm talking about. I'm not claiming I know everything about PCs you could ever know, but I surely know as much as him, if not more.
It happens all the time, even if I do it with digital cameras/all-in-ones. For example, today... some lady wanted an all-in-one and I was just explaining the differences between model 1 and model 2, and he stands behind me, without saying anything, and once the customer asked a question - I was trying to put it in the simplest of terms, and he just jumps in and answers it (making the customer more confused). (We don't work for comission, so that's out of the question).
He's a terrible coworker, doesn't like to talk that much. I've tried a few times in the beginning, but it's starting to get me mad. He tries to boss me around, though I just ignore him.
How can I make the best of the situation? Would ignoring him be the best option?
Lets say a customer comes up to get some advice on a laptop, and we're talking, I'm giving advice, etc... The old guy likes to come around, stand 1-2 feet away, and just listen to me -- assuming I don't know what I'm talking about. I'm not claiming I know everything about PCs you could ever know, but I surely know as much as him, if not more.
It happens all the time, even if I do it with digital cameras/all-in-ones. For example, today... some lady wanted an all-in-one and I was just explaining the differences between model 1 and model 2, and he stands behind me, without saying anything, and once the customer asked a question - I was trying to put it in the simplest of terms, and he just jumps in and answers it (making the customer more confused). (We don't work for comission, so that's out of the question).
He's a terrible coworker, doesn't like to talk that much. I've tried a few times in the beginning, but it's starting to get me mad. He tries to boss me around, though I just ignore him.
How can I make the best of the situation? Would ignoring him be the best option?