When I try to access my scanner, I keep getting the following message, "YOour scanner is currently being accessed by another application. Please wait for the other application to finish or close it to allow HP Precision Scan access." I have tried uninstalling the hardware and software and reinstalling it. No luck. I have made sure the power cord is plugged in and the USB is seated properly. I think this is a software/program problem. I have downloaded the endsitall program to close things operating in the background but still no luck. I have been working on this for 6 hours now. I am fully melted down and looking for help. Anyone have this problem?