Big Problem With Dell Desktop- Narrowed Down to Motherboard & CPU

Is touching the metal of the computer case not sufficient?

Should be.

If you're daring and careful, you can still keep yourself and the computer at the same electrical potential by constantly touching the case while installing an upgrade, but it's a juggling act. And if you accidentally touch something with a different electrical potential--such as the tabletop the computer is sitting on--all bets are off.
 
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