I planned on selling my X1950XT since I happened into my 3850. The card had been acting up, throwing artifacts that drivers didn't seem to help. On the chance that it might be a hardware issue, I RMA'd it. Since no one carries the card anymore, I had to go through Sapphire's RMA process.
Sapphire is a bit of a prude about RMA. You have to have the original receipt. I have had the card for a year out of the two year warranty, and, of course, I could not find the receipt. I emailed ZZF (where I bought it), and they emailed me a PDF of my receipt.
I got the card packed up and sent off with the $15 for return postage and handling, but hadn't heard from them for a couple of weeks. I get home and get an email from the RMA center. The are offering to give me a 2900PRO 512MB in exchange for my X1950XT 256MB. Can you say "Yep, yep!" I knew you could.
Yeah, I be a happy dude.
Sapphire is a bit of a prude about RMA. You have to have the original receipt. I have had the card for a year out of the two year warranty, and, of course, I could not find the receipt. I emailed ZZF (where I bought it), and they emailed me a PDF of my receipt.
I got the card packed up and sent off with the $15 for return postage and handling, but hadn't heard from them for a couple of weeks. I get home and get an email from the RMA center. The are offering to give me a 2900PRO 512MB in exchange for my X1950XT 256MB. Can you say "Yep, yep!" I knew you could.
Yeah, I be a happy dude.