markanderson
Baseband Member
- Messages
- 26
- Location
- Minneapolis, MN
If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem.
1. Turn off the computer.
2. Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery).
3. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).
4. Press and hold the power button for 15 to 20 seconds to drain residual power.
5. Connect the AC adapter or power cable and the battery (for Dell laptops).
6. If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the appropriate troubleshooting guide.
7. If your Dell computer is not able to turn on, follow the troubleshooting guide for no power symptom in the table below.
Find the right server to power your small business to enterprise needs.
1. Turn off the computer.
2. Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery).
3. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).
4. Press and hold the power button for 15 to 20 seconds to drain residual power.
5. Connect the AC adapter or power cable and the battery (for Dell laptops).
6. If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the appropriate troubleshooting guide.
7. If your Dell computer is not able to turn on, follow the troubleshooting guide for no power symptom in the table below.
Find the right server to power your small business to enterprise needs.
