Con to this: Get a rubbish operator on the phone and you will waste hours of life..
lol, this is what happened to me i think, i started out polite, but i'm sure by hour 3 or 4 i had turned...
I'm running windows 10 enterprise, and it is 'activated' now. basically, they gave me the run around for an hour, and there was somewhere near an hour of hold, and then i got someone who i thought could help me, but they just directed me to a forum.... so, yeah, i gave up and did things the easy way...