Hello guys and gals, am in need of assistance with an issue i'm currently having with this laptop. It's a Toshiba and I am currently unable to locate the model number, but anyhow the issue I'm having is with resetting the entire PC. I had attempted a downgrade a few months ago and for some reason during the Windows 7 setup it stated that there was a problem and the PC needed to restart and now this laptop is extremely bogged down and runs slower than ever. At this point i wouldn't even mind just resetting it a clean cut copy of Windows 10, but I've tried doing a reset through the system recovery section and It gets to 3% and says there is something wrong and the PC needs to restart. If anyone at all would happen to know of any solution or any thing I can do that would be greatly appreciated. Thanks in advance!