Wordpress - Yoast SEO - can't access sitemap


Baseband Member
We are using Wordpress and a plugin called Joast SEO. When I try to access the sitemap at http://kisbd.com/sitemap_index.xml, it gives the following 403 error:

You don't have permission to access /sitemap_index.xml on this server.

Also, when trying to add the sitemap to our Google Search Consol, it responds with this error:

We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit.

Do you have any thoughts as to why this would happen?

Many thanks


Private Joker,
Staff member
You're not able to access the file directly.

Do you need to embed the file in your template, or do you need to set permissions on that file to make it available?