[SOLVED] Windows 7 doesn't respond afther I press something
Hi!
I have a problem with my computer (HP Pavilion Dv7) running windows 7.
Afther I login (normal mode) I get to see my desktop, I can still move my mouse.
But as soon as I click on something (Start button, item from taskbar, traymenu) it freezes and I can't move my mouse anymore. The ctrl+shift+esc (taskmgr) doesn't work anymore and ctrl+alt+del also doesn't work.
If I press the ctrl+alt+del afther 10 mins of waiting I get a black screen and a warning message that it couldn't load the screen and I should press 'esc' to go back or if the system doesn't respond anymore I needed to press the power button.
If I wait for 10 mins or more then I can finally start to move my mouse again but as soon as I click something it starts all over again.
The only way I can use my computer is to boot into safe mode. Then everything works fine.
I already tried to restore my computer to a auto backup made +- 10 days before it happend. But that didn't do anything. Windows was preinstalled on my computer, so I can't reinstall windows as I do not have the original cd/dvd.
Or is there a way to reinstall windows (without having to pay)? Because if I want a disk from HP I need to pay.
Hi!
I have a problem with my computer (HP Pavilion Dv7) running windows 7.
Afther I login (normal mode) I get to see my desktop, I can still move my mouse.
But as soon as I click on something (Start button, item from taskbar, traymenu) it freezes and I can't move my mouse anymore. The ctrl+shift+esc (taskmgr) doesn't work anymore and ctrl+alt+del also doesn't work.
If I press the ctrl+alt+del afther 10 mins of waiting I get a black screen and a warning message that it couldn't load the screen and I should press 'esc' to go back or if the system doesn't respond anymore I needed to press the power button.
If I wait for 10 mins or more then I can finally start to move my mouse again but as soon as I click something it starts all over again.
The only way I can use my computer is to boot into safe mode. Then everything works fine.
I already tried to restore my computer to a auto backup made +- 10 days before it happend. But that didn't do anything. Windows was preinstalled on my computer, so I can't reinstall windows as I do not have the original cd/dvd.
Or is there a way to reinstall windows (without having to pay)? Because if I want a disk from HP I need to pay.