Bloodweiser
Solid State Member
- Messages
- 20
- Location
- USA
Hey all. So my wifes laptop is crapping out on me. Its an MSI GT 783R running win 7. I am stumped and could use some help sorting this out. The symptoms are that it will randomly reboot itself (Usually within less than an hour). my first thought was maybe either virus or some crap on it. But problem still persisted. Next i thought maybe the ram or HDD. so i repaced the HDD and ran memtest86 twice to check the ram. First time was about 4 hours with 2 passes second was for over 8 hours with no errors. Then i checked the CPU with a diagnostic tool. still no errors. What confuses me about all this is that during that time not one time did the system reboot itself. It only happens when the OS is live. My next step was to uncheck the box for system restart if there is an error. problem still persists. Dont think it is the fan cause i can hear it running and if it was the fan i would think that it would just shut down. not reboot. I was monitoring temps as well. it never went over 70C and the laptop did not feel hot at all. i want to say its a hardware issue but why the heck does it only happen when in windows. new HDD (fresh install).