Seriously, WTF just happened?
I am back on standby this weekend after being on vacation. My phone goes off just after 7PM with support needing me to go to one of my stores that is 1.5 hours away. All of their pinpads (credit card readers) are not working and the assistant manager on duty is too dense to understand how to find and unplug/replug the cable to them. I take off on my way there. I get five miles from home and support calls to cancel the call; they remotely rebooted the store's server and the pinpads came back up. Was this so flipping hard to try that no one thought of it until I was dispatched and on the road?
I am back on standby this weekend after being on vacation. My phone goes off just after 7PM with support needing me to go to one of my stores that is 1.5 hours away. All of their pinpads (credit card readers) are not working and the assistant manager on duty is too dense to understand how to find and unplug/replug the cable to them. I take off on my way there. I get five miles from home and support calls to cancel the call; they remotely rebooted the store's server and the pinpads came back up. Was this so flipping hard to try that no one thought of it until I was dispatched and on the road?