Norton Securities Causes Computer to Freeze

[wake02]

A couple of days ago I noticed that ad-aware se wouldnt run on my computer, something about an interuption in RCP caused it to shut down. Hoping to find a cure I installed norton securities but now nothing runs on the desktop. Unfortunately i cant post a hijack this log because no programs run from the desktop. Anyone have any ideas on how to fix this problem? Thanks in advance.

Matt

 

[intercodes]

wake02,

Can you get into safe mode? If so, remove the Norton utilities[and never install them again]. Open msconfig [ START->RUN->MSCONFIG ]. In the 'startup' tab, uncheck the unwanted entries [ or all the entries ] . Your system must be infected with virii/spywares that cause you so much trouble. Once you do this in safe mode, get into normal mode and run hijackthis and post a log.
If you can't get into safe mode, there is nice hack. Remove you Hard disk and connect it as a slave to some other computer. Now , you can scan with whatever scanning tools available and get rid of most [not all] of the bad stuff.

Good Luck