We need to find out what is going on...
Please download
RogueKiller:
Tlcharger RogueKiller (Site Officiel)
•When you get to the website, if the system is 32 bit, go to where it says:
(Download link) Lien de téléchargement:
•Click the dark-blue button to download.
•Save to the Desktop
•Close all windows and browsers
•Windows Vista/Seven: Right-click and select 'Run as Administrator'
•Press:
SCAN
•A report opens on the Desktop:
RKreport.txt
Please provide the
RKreport.txt (Mode: Scan) in your reply.
Note
To find out if the system is 32 or 64 bit:
Click: Start
Type
System in the Start Search box
Click System in the Programs list.
 
The operating system is displayed as follows:
For a 64-bit version operating system, under System > System type, it shows:
64-bit Operating System
For a 32-bit version operating system, under System > System type, it shows:
32-bit Operating System