TRDCorolla1
Golden Master
- Messages
- 12,592
- Location
- California
Once again, I'm amazed at how this website manage to change so quickly since my last visit.
Anyways, back to my main point. Newegg has always been great when it comes to quick turn-around time from purchase to delivery of product. Their low price can't be beat either. A week and a half ago, I ordered a Kaspersky Labs Internet Security software for $19.99 on Newegg. My status still reads "Charged" and no confirmation of shipping was present at all since then. I repeatedly called their toll free number and got no one to answer my call. Worse yet, no answering service of any kind. Their live chat was useless and no one came to respond to my shipping question. I filed a claim and emailed them 4-times (which I feel is way too much already). I had the UPS 3-Day select shipping so it should have been here by now, nearly two weeks later right?
.................no response to anything!!!!
What is wrong with Newegg? Are they bankrupt or something and everyone split without me knowing it? I would at least like to have some kind of response.
So I called my credit card company and disputed the charge. Fortunately, they handled with ease and I'm no longer responsible for the charge from Newegg. Has anyone experienced this problem with Newegg recently? Are you able to get a hold of anyone?
Anyways, back to my main point. Newegg has always been great when it comes to quick turn-around time from purchase to delivery of product. Their low price can't be beat either. A week and a half ago, I ordered a Kaspersky Labs Internet Security software for $19.99 on Newegg. My status still reads "Charged" and no confirmation of shipping was present at all since then. I repeatedly called their toll free number and got no one to answer my call. Worse yet, no answering service of any kind. Their live chat was useless and no one came to respond to my shipping question. I filed a claim and emailed them 4-times (which I feel is way too much already). I had the UPS 3-Day select shipping so it should have been here by now, nearly two weeks later right?
.................no response to anything!!!!
What is wrong with Newegg? Are they bankrupt or something and everyone split without me knowing it? I would at least like to have some kind of response.
So I called my credit card company and disputed the charge. Fortunately, they handled with ease and I'm no longer responsible for the charge from Newegg. Has anyone experienced this problem with Newegg recently? Are you able to get a hold of anyone?
