steve10765
Daemon Poster
- Messages
- 645
- Location
- USA
Windows 8
So my mom was on her notebook, an Acer Aspire One725-0687, and dropped it last night. Everything was fine when she was on it this morning, she could search the web etc. Just a little while ago she tried to go on it and it had a black screen. Whenever I turn it off, then back on - the acer bios screen loads fine, once that's done the screen goes black(the screen is still on, just lit black)
I took out the battery and put it back in - it loaded up to windows booting fixer, so I decided just to restart the computer, that didn't work.
I took out that battery again(that windows helper thing doesn't show up unless i keep taking out the battery) and ran windows startup repair. Said there was a problem it couldn't fix.
Did the battery thing again and tried a system restore. didn't work
Did the battery thing again, chose to refresh windows(keeps your files). This partially finished installing. I got through the first part where I input my wifi, and chose my update settings. Then it was "putting the finishing touches on my pc" then turned off.
Turned it on again and it tried automatic repair, but it couldn't repair my pc\
UPDATE: Now It wont make it past the bios screen, it loads, but wont load the windows repair menu, it just stays on the bios screen.
So my mom was on her notebook, an Acer Aspire One725-0687, and dropped it last night. Everything was fine when she was on it this morning, she could search the web etc. Just a little while ago she tried to go on it and it had a black screen. Whenever I turn it off, then back on - the acer bios screen loads fine, once that's done the screen goes black(the screen is still on, just lit black)
I took out the battery and put it back in - it loaded up to windows booting fixer, so I decided just to restart the computer, that didn't work.
I took out that battery again(that windows helper thing doesn't show up unless i keep taking out the battery) and ran windows startup repair. Said there was a problem it couldn't fix.
Did the battery thing again and tried a system restore. didn't work
Did the battery thing again, chose to refresh windows(keeps your files). This partially finished installing. I got through the first part where I input my wifi, and chose my update settings. Then it was "putting the finishing touches on my pc" then turned off.
Turned it on again and it tried automatic repair, but it couldn't repair my pc\
UPDATE: Now It wont make it past the bios screen, it loads, but wont load the windows repair menu, it just stays on the bios screen.
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