I'm not sure if this is the appropriate forum for this or not. Move it if needed.
I just got my computer (Dell Inspiron 1721) and am trying to load it up. Right out of the box when I turn it on it gives me an error message.
______________________
Windows Boot Manager
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
File: \Boot\BCD
Status: Oxc00000e9
Info: An unexpected I/O error has occurred.
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I did notice that it doesn't seem to have one of the cords I was supposed to plug in. I plugged in the AC adaptor and the network connection from my internet connection. But it asks for a connection for the modem. I'm not sure what this is as all I need for my other computer is the internet connection cord. On the diagram it looks like a little cord with a green head, not sure if it's accurate or not. All I know is it looks like my internet connection cord but is smaller.
It does come with all the cds for reinstallation of Vista/drivers/everything. Do I need to reinstall it if I just got it? Would that work?
any ideas would be appreciated. This was a refurb, so did I just get a dud?
I just got my computer (Dell Inspiron 1721) and am trying to load it up. Right out of the box when I turn it on it gives me an error message.
______________________
Windows Boot Manager
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
File: \Boot\BCD
Status: Oxc00000e9
Info: An unexpected I/O error has occurred.
___________________________________
I did notice that it doesn't seem to have one of the cords I was supposed to plug in. I plugged in the AC adaptor and the network connection from my internet connection. But it asks for a connection for the modem. I'm not sure what this is as all I need for my other computer is the internet connection cord. On the diagram it looks like a little cord with a green head, not sure if it's accurate or not. All I know is it looks like my internet connection cord but is smaller.
It does come with all the cds for reinstallation of Vista/drivers/everything. Do I need to reinstall it if I just got it? Would that work?
any ideas would be appreciated. This was a refurb, so did I just get a dud?