Hi there! this is on behalf of my friend who's having trouble installing iTunes on his computer, he said that on the Apple website under troubleshooting that it says to go to C:\DOCUME~1\HEARTS~1\LOCALS~1\Temp\IXP759.TMP\, but neither I or him have any clue what that means and where it is. I searched a bit and found something that looked similar to that location and it was a supposed virus.
anywho, here's also what it says once he clicks 'run' after downloading the programe: The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or choose an alternate path to a folder containing the installation package 'iTunes.msi' in the box below.
then it says C:\DOCUME~1\HEARTS~1\LOCALS~1\Temp\IXP759.TMP\ from a drop down menu.
Any advice?
anywho, here's also what it says once he clicks 'run' after downloading the programe: The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or choose an alternate path to a folder containing the installation package 'iTunes.msi' in the box below.
then it says C:\DOCUME~1\HEARTS~1\LOCALS~1\Temp\IXP759.TMP\ from a drop down menu.
Any advice?