Just wanted to ask some people who currently have their own computer business be it home or shop based. Its what i aspire to do when i complete my courses.
What do you do when you cant fix something or dont know something:
1. Hit the forums or "google" to find answers?
2. Ring MS or other company's help desks?
3. How do you tell the customer you cant fix their pc or that its going to take longer? Especially in virus world!
4. Do you charge per hour or per job?
5. Whats the best way to get windows licenses and how many do you obtain at a time?
Any help greatly appreciated
thanks
steve
What do you do when you cant fix something or dont know something:
1. Hit the forums or "google" to find answers?
2. Ring MS or other company's help desks?
3. How do you tell the customer you cant fix their pc or that its going to take longer? Especially in virus world!
4. Do you charge per hour or per job?
5. Whats the best way to get windows licenses and how many do you obtain at a time?
Any help greatly appreciated
thanks
steve