I bought the iPod used, it's worked fine for the time I had it. I recently had a trojan virus in my laptop that the fine folks on the forum here helped me get rid of. Is there some connection between my laptop having a virus and my iPod not being recognized?
UPDATE: I plugged the iPod into my desktop and opened iTunes and an "update download" made my iPod visible. Back downstairs to the laptop to try it out there.
It's fixed! (KNOCK ON WOOD!!) I went to the iPod help page and it suggested I:
1. Right click on "My Computer/Computer"
2. Click "Manage"
3. Double click "Services and Applications"
4. Click "Services"
5. Click on "iPod Service" STOP
6. Plug in iPod and when it shows up in "My Computer/Computer", go back to "iPod service" window and click START.
Whatever it is that doing this does (that's a tongue full)...IT WORKED!!
Thanks to all who responded to my post, especially the person who said NOT to delete iTunes...I would have had a LOT of work to do otherwise.