Dont know if this is the right section. Im pretty good with computers but cant figure this one out.
Im running windows 7. I recently found out that mcafee found 4 trojans on my computer. 2 were unable to delete and 2 were unable to quarantine. I went in to where it says they were at but I couldnt find them. I also scanned with malwarebytes and it said the same. 2 ZeroAccess.hi and 2 Generic.dx!bfws.
Mcafee says its still there and asks me to restart but malwarebytes says its not there here is the log from it when it first found it
Malwarebytes Anti-Malware 1.65.1.1000
Malwarebytes : Free anti-malware download
Database version: v2012.10.31.08
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Administrator :: WIN-N3TA486EGPD [administrator]
10/31/2012 7:13:42 PM
mbam-log-2012-10-31 (19-13-42).txt
Scan type: Full scan (C:\|D:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 489805
Time elapsed: 1 hour(s), 21 minute(s), 6 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 3
C:\Users\Administrator\AppData\Local\Temp\lm32.exe (PUP.Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Administrator\Downloads\SoftonicDownloader_for_podplus.exe (PUP.OfferBundler.ST) -> Quarantined and deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\.exe (Trojan.Agent) -> Quarantined and deleted successfully.
Im running windows 7. I recently found out that mcafee found 4 trojans on my computer. 2 were unable to delete and 2 were unable to quarantine. I went in to where it says they were at but I couldnt find them. I also scanned with malwarebytes and it said the same. 2 ZeroAccess.hi and 2 Generic.dx!bfws.
Mcafee says its still there and asks me to restart but malwarebytes says its not there here is the log from it when it first found it
Malwarebytes Anti-Malware 1.65.1.1000
Malwarebytes : Free anti-malware download
Database version: v2012.10.31.08
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Administrator :: WIN-N3TA486EGPD [administrator]
10/31/2012 7:13:42 PM
mbam-log-2012-10-31 (19-13-42).txt
Scan type: Full scan (C:\|D:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 489805
Time elapsed: 1 hour(s), 21 minute(s), 6 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 3
C:\Users\Administrator\AppData\Local\Temp\lm32.exe (PUP.Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Administrator\Downloads\SoftonicDownloader_for_podplus.exe (PUP.OfferBundler.ST) -> Quarantined and deleted successfully.
C:\Users\Administrator\AppData\Local\Temp\.exe (Trojan.Agent) -> Quarantined and deleted successfully.
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