BSOD + Frequent PC crashes..

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jbrdbr111

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I was playing a video game and got a BSOD and then an immediate reboot before I could read it.. I checked the event viewer and found the following

" The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xfffffffc, 0x0000001c, 0x00000000, 0x804e1446)"

This is the first time I've seen this error, but every now and then my computer completely locks up where it requires a reboot.. I just built it less than a year ago, so it's not very old or anything..

Any ideas on what this could be related to?
 
You need WinDBG and the symbol packs to read them. Upload them to Send Space, Bandango, Rapid Share or Megaupload in RAR format and i will read them for you and give you the information that is needed.
 
Code:
Microsoft (R) Windows Debugger Version 6.10.0003.233 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [I:\Desktop\Mini121608-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\Program Files\Debugging Tools for Windows (x86)\Symbols
Executable search path is: 
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Tue Dec 16 05:49:42.307 2008 (GMT-5)
System Uptime: 5 days 23:24:36.616
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
.......................................................
Loading User Symbols
Loading unloaded module list
..............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {fffffffc, 1c, 0, 804e1446}

*** WARNING: Unable to verify timestamp for win32k.sys
Probably caused by : win32k.sys ( win32k!zzzSetWindowsHookEx+220 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffffc, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804e1446, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  fffffffc 

CURRENT_IRQL:  1c

FAULTING_IP: 
nt!KiTrap0B+177
804e1446 3b51fc          cmp     edx,dword ptr [ecx-4]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  csrss.exe

LAST_CONTROL_TRANSFER:  from 804e14ca to 804e1446

STACK_TEXT:  
b8cf1a04 804e14ca ffb3b4c0 ffffffff 0cd7d8be nt!KiTrap0B+0x177
b8cf1a20 804e5daa ffb3b4c0 ffffffff 00000000 nt!Dr_kitc_a+0x4b
b8cf1a50 804e623b 00000000 00000000 00000000 nt!NtSetTimer+0xbd
b8cf1a88 804e61f7 804e379a 00000001 00000000 nt!KiEspToTrapFrame+0x22
b8cf1aa8 bf800b6e 89a6fd08 00000001 bf8011e2 nt!KiRestoreProcessorControlState+0x9d
b8cf1ad4 bf89fcf9 00000022 006efff4 bf8010e7 win32k!PushW32ThreadLock <PERF> (win32k+0xb6e)
b8cf1d30 bf884705 b8d01490 00000002 b8cf1d54 win32k!zzzSetWindowsHookEx+0x220
b8cf1d40 bf80110a b8d01490 b8cf1d64 006efff4 win32k!xxxCreateWindowEx+0xf5d
b8cf1d54 804dd98f 00000000 00000022 00000000 win32k!HDXDrvEscape+0x77
b8cf1d68 badb0d00 006effec 00000000 00000000 nt!ZwQueryEvent+0x4
WARNING: Frame IP not in any known module. Following frames may be wrong.
b8cf1d80 00000000 00000000 00000000 00000000 0xbadb0d00


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!zzzSetWindowsHookEx+220
bf89fcf9 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  win32k!zzzSetWindowsHookEx+220

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  48025f2a

FAILURE_BUCKET_ID:  0xA_win32k!zzzSetWindowsHookEx+220

BUCKET_ID:  0xA_win32k!zzzSetWindowsHookEx+220

Followup: MachineOwner
---------

The lines to be concerned with are these.

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: csrss.exe

It is a driver that is causing that process to fail.
 
What process is that? Also is there anyway to narrow down what driver is causing the problems?
 
The Microsoft Client Server Runtime Server subsystem utilizes the process csrss.exe for managing the majority of the graphical instruction sets under the Microsoft Windows operating system. As such Csrss.exe provides the critical functions of the operating system, and its termination can result in the Blue Screen of Death being displayed.

Process info of csrss.exe

No there is no way to narrow it down to which driver. It would be advised to just update all your drivers.
 
Process info of csrss.exe

No there is no way to narrow it down to which driver. It would be advised to just update all your drivers.

Thanks.. The only thing I have yet to update is my motherboard drivers (let's hope that makes the fix)..
 
Nope, still getting the error... I made sure all my drivers were 100% up to date and thought it would work, but got a BSOD then auto reboot so here I am again..
 
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