Windows XP Not Booting. Tried many fixes already! Please Help!

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jkn1986

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Hello everyone, long time lurker and first time poster. Great site and forums here. My problem is: I have a laptop I am working on for a co-worker of mine's husband. He asked me to take it and to give him Ccleaner, Malwarebytes, and an antivirus program. Well, when I got it home to work on it, I booted it up and Windows won't boot. It is stuck at the Windows XP loading screen. This is a fairly new-ish laptop. I gave it plenty of time to load, and it won't.

I've also tried to use UBCD to try out Super Anti-Spyware, a disk check, and/or to use the Windows Recovery Console, but everytime I try those things, I get a blue screen. I took apart the laptop and took the HD out. I tried to re-seed the RAM, but noticed there wasn't any. It must all be on-board right? There are no beeping noises for no RAM either. I also tried all the HP Diagnostic Tests on the system. Nothing worked.

Am I missing something? Can you guys please help me? Any suggestions would be greatly appreciated. Thank you all very much and have a great day.

Sorry, I should also mention safe mode with and without networking freezes when I try that as well.
 
What is the BSOD code you're getting?

There should be a string of words in all caps at the top (e.g. IRQL_NOT_LESS_OR_EQUAL), and a STOP code at the bottom. Please post those 2 pieces of information.
 
Thanks for your response Carnage. It's not that kind of BSOD. It is the kind that says Windows shut down to prevent any kind of additional damage. It also says to try to get rid of any viruses or try a check disk. All things I have tried and cannot do. Does this help at all?
 
Hello again Carnage, sorry about that, there is a STOP error message #. It is: 0x0000007B (0xF78D6528, 0xC0000034, 0x00000000, 0x00000000) Thanks so much. Hope this helps.
 
Bug Check 0x7B: INACCESSIBLE_BOOT_DEVICE

Cause

The INACCESSIBLE_BOOT_DEVICE bug check frequently occurs because of a boot device failure. During I/O system initialization, the boot device driver might have failed to initialize the boot device (typically a hard disk). File system initialization might have failed because it did not recognize the data on the boot device. Also, repartitioning the system partition or installing a new SCSI adapter or disk controller might induce this error.

This error can also occur because of incompatible disk hardware. If the error occurred at the initial setup of the system, the system might have been installed on an unsupported disk or SCSI controller. Some controllers are supported only by drivers that are in the Windows Driver Library (WDL). (These drivers require the user to do a custom installation.)

Resolution

This error always occurs while the system is starting. This error frequently occurs before the debugger connection is established, so debugging can be difficult or impossible.

Resolving a failed boot device problem: If a boot device is at fault, you must edit the boot options.For more information about changing these options, see Configuring Software on the Target Computer.

Resolving an incompatible disk hardware problem: If Setup autodetects the controller, you might have to skip detection and use a specific manufacturer's disk to load the driver. Also, check the availability of updates for the system BIOS and SCSI controller firmware. Updates of this kind are typically available on the Web site or BBS of the hardware manufacturer.

Remove any recently added hardware, especially hard disk drives or controllers, to see if the error is resolved. If the problematic hardware is a hard disk drive, the disk firmware version might be incompatible with your version of the Windows operating system. Contact the manufacturer for updates. If you removed another piece of hardware and the error is resolved, IRQ or I/O port conflicts likely exist. Reconfigure the new device according to the manufacturer's instructions.

Confirm that all hard disk drivers, hard disk controllers, and SCSI adapters are listed in the Microsoft Windows Marketplace Tested Products List.

If you recently added a driver, restart your computer, and press F8 at the character-based menu that displays the operating system choices. In the Advanced Options menu, select the Last Known Good Configuration option. This option is most effective when you add only one driver or service at a time.

In addition, check your computer for viruses by using any up-to-date, commercial virus scanning software that examines the Master Boot Record of the hard disk. All Windows file systems can be infected by viruses.

This error can also occur because of hard disk corruption. Run Chkdsk /f /r on the system partition. You must restart the computer before the disk scan begins. If you cannot start the computer because of the error, use the Recovery Console and run Chkdsk /r.

If you cannot start the system in the last known good configuration, you should try to start off the Windows CD. Then, you can run Chkdsk from the Repair Console.

Warning If your system partition is formatted with the FAT file system, the long file names that the Windows operating system uses might be damaged if you use Scandisk or another MS-DOS-based hard disk tool to verify the integrity of your hard disk drive from MS-DOS. Always use the version of Chkdsk that matches your version of Windows.

If your system has SCSI adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination. For IDE devices, define the onboard IDE port as Primary only. Also check each IDE device for the proper master/subordinate/stand alone setting. Try removing all IDE devices except for hard disks. Finally, check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing the error.

Run chkdsk /r /f from the Recovery Console.
 
You get a BSOD while in the recovery console of the XP CD? What BSOD do you get there? The same one?

I would try scanning the drive with the manufacturer's boot CD; e.g. if it's SeaGate, download the SeaTools bootable ISO and run the tests on there and see if SMART was tripped, or if the drive is going bad.
 
I tried the Windows XP Recovery Console from the UBCD when I get the blue screen. I guess I will have to wait to get back home in a few days before I can get my hands on an XP cd to access the Recovery Console on it. Thank you very much for your help and I will will let you know in a few days how everything goes. Thanks again and have a great night.

P.S. I will click on the reputation stars for both you, Carnage, as well as KSOD.
 
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