I got the worm W32.Yaha.K@mm
, but it is now quarantined/deleted (not without damage).
I was reading my Hotmail. I deleted the email that I was reading and Hotmail automatically opened the next email which contained the worm. McAfee, used by Hotmail, did not stop the worm, but my Norton did stop it from sending any emails. However, since it came through Hotmail, it did not stop it from damaging files.
Norton kept the worm from using my address book to send out emails, but it did not keep it from doing other harm. I ran all the disk doctors, file clean-ups, etc., that was recommended by Norton and others. It deleted the threat of the worm.
I have several problems now, most of it being that none of the shortcuts work, and neither do the menus. I can start IE or OE by using the RUN
feature of Windows and typing in the command line, like "C:\Program Files\Outlook Express\Msimn.exe"
I need to get everything back in shape and I'm open for suggestions on how to do that. Please put in technologically impaired language!
Questions:[list=1][*]I have Windows XP Pro, would this be a good time to load it? Would this bring back the functionality of the desktop shortcuts and the programs that I use?[*]Is there a fast and fairly easy way to get all shortcuts working?[*]Is there a fast and fairly easy way to get the menus working?[*]When checking the properties of shortcuts and menu items, the Start In
field is blank? How do I find out what goes in each field?[*]I get the following message when trying to look at some properties: Access to the specified device, path, or file is denied.
How do I get take care of that?[/list=1]
Sorry for the long post. I'm hoping that someone can help me get my pc back in shape (without going to someone that will charge me lots of money).
Thanks for any help.