georgiaCPST
Beta member
- Messages
- 1
I am trying to help a friend with his laptop. It is a Sony VAIO VPCEE23FX. Apparently this laptop has a bad hard drive and I'm trying to figure out if it's toast or if it's something that can be fixed. I chatted with the Sony help person for a while and he advised me that since it was out of warranty that he really couldn't help me too much.
Upon turning on the power I can get the Sony logo to appear then it immediately goes to S.M.A.R.T. has detected a hard disk error. Back up your files. Press ESC to continue...
Once you press ESC it tries to boot and gives this message "Operating System Not Found". Although if you press F10 over and over you can get into a series of Windows screens that will allow you to go to the System Recovery thingy, but it never gets past 6%.
Of course we don't have any of the original disks, although I did make a boot DVD, but the machine won't read it, even after changing the boot sequence to reflect that.
Help?
Upon turning on the power I can get the Sony logo to appear then it immediately goes to S.M.A.R.T. has detected a hard disk error. Back up your files. Press ESC to continue...
Once you press ESC it tries to boot and gives this message "Operating System Not Found". Although if you press F10 over and over you can get into a series of Windows screens that will allow you to go to the System Recovery thingy, but it never gets past 6%.
Of course we don't have any of the original disks, although I did make a boot DVD, but the machine won't read it, even after changing the boot sequence to reflect that.
Help?