Router Connection Problem

[Trotter]

AT&T finally got the upgrades in place, so I got to go from 1.5M to 3.0M. As usual, any time AT&T does ANYTHING to my connection it goes down. I spent two hours on the phone with them getting my connection back up.

Now, I can connect through the modem directly, but not through my WRT54G. And, no, I am not using wireless. My wife's computer, and my mother-in-law's, both connect just fine through the router, but mine won't. I can access the router's setup page and I can piung it, but I can't go any further.

I spent an hour waiting for Linksys' tech support to pick up, then I spent an hour doing the same things I had been doing already. Still no dice. When I told him that the other computers had connection but mine didn't, Mufassa hung up.

My control panel shows my ethernet controller is having no problems. I connect fine through the modem. Both of the other computers connect fine through the router. And I am out of ideas.

Oh, and one other thing... when I go to the command prompt to release/renew my IP, I get a message that says:

Windows IP Configuration

The operation failed as no adapter is in the state permissible for this operation.

That's a new one on me, and I have never had anything like that before.

 

[Trotter]

OK, problem fixed. My daughter called, I told her about, she put her boyfriend on, and he diagnosed it in thirty seconds. Seems my network connection was still set up for a static IP. Once I changed that and renewed my IP, I am up and running.

Now I've got to go back through and bridge my modem, set up my static IP (again), and forward my ports.

 

[KSoD]

Well glad you got it sorted. Have fun bridging your modem and all that again.

Cheers,
Mak

 

[NetCablesPlus]

It is scary that the Linksys tech support people did not check that pretty quickly in their checklist. This is a very common reason for router connection problems, in my experience.

 

[Fat.Clown]

sometimes you really wonder how those people became "tech support" in the first place huh?
notice any difference yet? 1.5M to 3M is a pretty big jump

 

[veedubfreak]

They became tech support because they are the cheapest labor the company could afford and are able to read a checklist of "problems".

 

[Trotter]

Yeah... he kept telling me "do this while I check my sources." Translation... "Do this while I try to read what the next thing will be."

Dude didn't listen for squat. I told him up front what all I had already done, but we had to go through it anyway.

 

[veedubfreak]

I will say, both times i've had issues with my comcast connection the support was excellent. Go figure.

 

[Peter.Cort]

blasphemy...

i <3 my linksys router

 

[Trotter]

Oh, I love my router, but it has been hit and miss with the yahoo on the other end of the phone.