I have DSL with verizon/Msn. The other week I could'nt log in, after calling verizon there was a message saying there aware of the problem, later that night I could go on the web.
This week I keep getting booted off the internet. I keep getting not connected to the internet. If I'm connected with the verizon or the MSN part. The messenger keeps shutting itself on and off. The modem lights, there are three, power, dsl, ethernet. I notice the DSL light is flickering. I got an error your PPP session has been disconnected. I called verizon they said its a issue with there area. After it still wasnt fixed I called again. They reset my modem after they had me go to there web site it said not working. The modem is an Westell model 2200. I have windows xp. This ran fine when I got this about two months ago. Now there sending me a new modem. Is there anything else I should be looking at before I get this modem? For example a setting on my computer? I had a Trogen and did change some settings (verizon is aware of it) for security. I have no firewall running with my computer. I was just wondering if I should check anything else. I'm so upset at this.
Thanks
Tink
This week I keep getting booted off the internet. I keep getting not connected to the internet. If I'm connected with the verizon or the MSN part. The messenger keeps shutting itself on and off. The modem lights, there are three, power, dsl, ethernet. I notice the DSL light is flickering. I got an error your PPP session has been disconnected. I called verizon they said its a issue with there area. After it still wasnt fixed I called again. They reset my modem after they had me go to there web site it said not working. The modem is an Westell model 2200. I have windows xp. This ran fine when I got this about two months ago. Now there sending me a new modem. Is there anything else I should be looking at before I get this modem? For example a setting on my computer? I had a Trogen and did change some settings (verizon is aware of it) for security. I have no firewall running with my computer. I was just wondering if I should check anything else. I'm so upset at this.
Thanks
Tink