Hello. My problem in a nutshell is that both of my cd drives stopped reading (or writing) simultaneously. This occurred when I reformatted and reinstalled XP on my Sony VIAO desktop. I didn't notice at first because I rarely use my drives, but when I did I checked my system profile and discovered a code 19 on both drives. I found the instructions for fixing that, and did but without any results. After 20 minutes or so, the error returned. But all of this extra info may be unnecessary (I'm not sure) since my drives show up in the bios but will not boot from them. It seems as though they detect the cd in the drive (indicated by the long delay after the boot info but before the XP logo) but it just hangs with a blinking data-entry mark for about 20-30 seconds then continues on the regular boot into XP.
Fixes I've attempted:
1. Removed and reinstalled cables
2. Code 19 fix described on microsoft's site
3. Updating drivers (one at a time/restarting) from Sony's site
4. Yelling and asking the gods to smite my tower
Both drives appear in my hardware list and in my computer (until eventually a code 19 appears, at which time they disappear from "my computer"). It seems that the code 19 issue has ceased reappearing now, but without any improved effect.
Fixes I've attempted:
1. Removed and reinstalled cables
2. Code 19 fix described on microsoft's site
3. Updating drivers (one at a time/restarting) from Sony's site
4. Yelling and asking the gods to smite my tower
Both drives appear in my hardware list and in my computer (until eventually a code 19 appears, at which time they disappear from "my computer"). It seems that the code 19 issue has ceased reappearing now, but without any improved effect.