My friend's laptop (HP dv9500?) went dead I did some research these had an issue with graphics/motherboard going bad. The LCD is white and still doesn't work through another monitor. So he just wants his data.
The laptop comes with 2 186G HDDs. I have a Thermaltake hdd dock that will take both 2.5 and 3.5 HDDs over USB.
I try the #1 HDD and nothing happens Windows 7 doesn't pick it up. I try the #2 drive and Win7 sees it but there isn't anything of use on it. So I do some research and people say that Win7 has trouble reading external drives with OS on them. So I try an XP system and a Vista both do the same thing.
What else can I try or am I trying to access the drive the wrong way? Will I have to get a 2.5 cable and boot from it? If the drive is dead what other ways are there to get data off?
The laptop comes with 2 186G HDDs. I have a Thermaltake hdd dock that will take both 2.5 and 3.5 HDDs over USB.
I try the #1 HDD and nothing happens Windows 7 doesn't pick it up. I try the #2 drive and Win7 sees it but there isn't anything of use on it. So I do some research and people say that Win7 has trouble reading external drives with OS on them. So I try an XP system and a Vista both do the same thing.
What else can I try or am I trying to access the drive the wrong way? Will I have to get a 2.5 cable and boot from it? If the drive is dead what other ways are there to get data off?