Hi all,
We bought my Mom a PC about 4 months ago (with an AMD X2) and it's been working wonderful ever since, until a few days ago.
She restarted her computer, probably due to a lockup, and when she logged into windows, a update popped up saying she should update her computer. She downloaded the update and restarted. Now it BSOD's while loading Windows. She doesn't know what update it was for and she said she's never seen it before... yeah.
So, suggestions would be helpful. I could boot into safe mode and I've scanned for viruses and spyware in another computer. I can get files out of it but I don't feel like transferring data and reformatting her computer.
Thanks.
We bought my Mom a PC about 4 months ago (with an AMD X2) and it's been working wonderful ever since, until a few days ago.
She restarted her computer, probably due to a lockup, and when she logged into windows, a update popped up saying she should update her computer. She downloaded the update and restarted. Now it BSOD's while loading Windows. She doesn't know what update it was for and she said she's never seen it before... yeah.
So, suggestions would be helpful. I could boot into safe mode and I've scanned for viruses and spyware in another computer. I can get files out of it but I don't feel like transferring data and reformatting her computer.
Thanks.