My outlook is not working, it gets stuck on loading profile. I've called Microsoft customer support and they are saying that the problem lies in the mail server. I know that's not the issue since it's a company server and nobody else is having problems and I can still view my email on my phone fine. I'd like to reset outlook and setup the account again from scratch, could someone direct me how to make that happen? I've done some research and tried fixing the .pst as well as making a new profile. I think me trying to fix it has actually made it worse and I would like to just start over, would someone help me make that happen please?