Audio Card Troubleshooting

[mrprimo55]

I have a question and I'm just gonna say right off the bat that I know it might sound a little stupid but if you could help I would greatly appreciate it. Here goes: I was over my friends house yesterday ridding his computer of spyware, malware, and the likes. You know the drill. Anyways that all went fine, but when I finished he showed me another problem that he was having. Someone in his house had been fooling with the computer and now his sound didn't work. I looked in device manager and it said that the audio card was disabled because Windows was unable to start it properly. I reinstalled the driver and Windows found the right driver and started to install it, and it made it seem as though everything went fine, but then when it finished it said that it was unable to install the driver because it did not have permission, or it did not have access rights, or something of that nature. There is only one user on the computer and its Windows XP and it has administration rights so thats why this is a little wierd. I know that sounds really stupid, but I just looked at it quickly before I had to leave. I tried simply uninstalling it and letting Windows install it on the boot-up but it did the same thing. I thought maybe the card could be loose inside or something, but I looked inside and its an onboard audio card so its built into the motherboard. I know this isnt much help again, but I dont know the type of audio card it was. I can call you this: its a very cheap Compaq Presario desktop. It only has 128mb RAM and its fairly new (within 6 months or so), so it was probably a base model. The name of the audio card started with either RC- or RJ- followed by some numbers, Im pretty sure. I know I sound really stupid asking for help because I dont really have a lot of information, but I could really use the help and I will try and get the card name and more about the error when I get the chance. Thanks.

 

[H4x3r]

man it seems that everybody is having trouble with their soundcards all at once!

ok do this.......go to the device manager and select the soundcard then properties and then driver...then update driver,rollback or uninstall driver that should do it..if you're still having the problem with rights.....create a new account, make it admin also then try and install it again on the new account....if it still doesn't work....try starting in safemode and loading them there(i recomend safe mode) ......and if all this still does not work......try and get the serial# off the integrated sound card and do a google search on it.......good luck


p.s. or just do a system restore....good luck