I'm trying to help a friend who can't get online.
She has an e-machine running WindowsXP.
I've never seen anything like this before:
When she boots up she gets a black screen with a blue box with this stuff in the box:
"Fh KHZ Fu [2 squares with dots in center] HZ and oval then the clock figure but with large numbers I didn't write then the world globe another ssquare with arrows pointing in both directions....then arrows going downward then alone the OSD in bottom corner.....a circle with world map"
She can't boot in safe mode and her restore cd will not work.
Any ideas?
She has an e-machine running WindowsXP.
I've never seen anything like this before:
When she boots up she gets a black screen with a blue box with this stuff in the box:
"Fh KHZ Fu [2 squares with dots in center] HZ and oval then the clock figure but with large numbers I didn't write then the world globe another ssquare with arrows pointing in both directions....then arrows going downward then alone the OSD in bottom corner.....a circle with world map"
She can't boot in safe mode and her restore cd will not work.
Any ideas?