Trouble Mapping Private Shares From My Cloud EX2 Ultra

Kipsang

Beta member
Messages
1
Location
Nairobi, Kenya
Greetings Team,

Recently, one of my clients purchased a My Cloud EX2 Ultra unit and I am in the process of configuring both private and public shares.
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I am able to access the public shares with no problem but it is asking me for the private share credentials of which I have configured on the unit:



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Can anyone assist me in resolving the issue? I would greatly appreciate it!

I did follow the tutorial located on this forum but it did not help: https://community.wd.com/t/access-denied-enter-network-credentials/221404/4

Warm regards,

Michael.
 
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