DeeKay
Beta member
- Messages
- 2
- Location
- United Kingdom
So a few weeks ago I had an issue with my laptop where turning it on would leave the screen black, despite the on button being green meaning it was active. A few weeks later I got the laptop back from HP all fixed and working, only to find that it wasn't charging. I checked the status and saw that it wasn't even showing up as plugged in. Furthermore, my laptop is now out of charge so I'm not able to troubleshoot any battery issues. My first guess is that it is a problem with the charger or charging port itself, as I tried turning it on charged with the battery out and I tried removing any excess electricity, all to no avail. I would like to see if there are any ways to solve this issue from home before sending it back for a second time or buying a new charger, so any help would be appreciated