wife's laptop

[XWrench3]

so she was surfing at a free tv website, and she got this pop up message saying it was microsoft, and that she had gotten a virus. and all of her personal email, contacts, and credit card info was being spread to hackers. well, this aint my first rodeo. first thing i did was check the phone number it said to call. which is a cell phone (reverse phone number lookup). anyway, i did a complete scan with malwarebytes, it found 9 pups, which i removed (well, the program did). i downloadwd and ran ran hijack this, and below is the result. i see a few things that look suspicious, but i am no expert. please let me know if there are any problems. thanks!

MSIE: Internet Explorer v11.0 (11.00.14393.0000)


Boot mode: Normal

Running processes:
C:\Users\Annette\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.EXE
C:\Program Files (x86)\Lenovo\Lenovo Photo Master\PhotoMasterImportAgent.exe
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe
C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe
C:\Users\Annette\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
O4 - HKLM\..\Run: [UpdateP2GShortCut] "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"
O4 - HKLM\..\Run: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
O4 - HKCU\..\Run: [OneDrive] "C:\Users\Annette\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware2\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_IATILBE.EXE /EPT "EPLTarget\P0000000000000000" /M "XP-310 Series"
O4 - HKCU\..\Run: [EPLTarget\P0000000000000001] C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_IATILBE.EXE /EPT "EPLTarget\P0000000000000001" /M "XP-310 Series"
O4 - HKCU\..\Run: [PhotoMasterImportAgent] "C:\Program Files (x86)\Lenovo\Lenovo Photo Master\PhotoMasterImportAgent.exe" importagent
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware2\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: COMODO LPS Launcher (CLPSLauncher) - Comodo Security Solutions, Inc. - C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Conexant Audio Message Service (CxAudMsg) - Unknown owner - C:\windows\system32\CxAudMsg64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\WINDOWS\system32\EscSvc64.exe (file missing)
O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Lenovo EasyPlus Hotspot - Lenovo - C:\Program Files (x86)\Common Files\lenovo\easyplussdk\bin\EPHotspot64.exe
O23 - Service: Lenovo System Agent Service - LENOVO INCORPORATED. - C:\Program Files\Lenovo\iMController\SystemAgentService.exe
O23 - Service: Lenovo WiFiHotspot Service (LenovoWiFiHotspotSvr) - Unknown owner - C:\Windows\System32\LenovoWiFiHotspotSvr.exe (file missing)
O23 - Service: LSCWinService - Lenovo - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
O23 - Service: LUService - Lenovo(beijing) Limited - C:\Program Files (x86)\Lenovo\Lenovo Updates\LUService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NitroPDFDriverCreatorReadSpool9 (NitroDriverReadSpool9) - Nitro PDF Software - C:\Program Files\Common Files\Nitro\Pro\9.0\NitroPDFDriverService9x64.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\windows\SysWOW64\NLSSRV32.EXE
O23 - Service: Lenovo PhoneCompanionPusher Service (PhoneCompanionPusher) - Lenovo - C:\Program Files\Lenovo PhoneCompanion\PhoneCompanionPusher.exe
O23 - Service: Lenovo PhoneCompanionVap Service (PhoneCompanionVap) - Lenovo - C:\Program Files\Lenovo PhoneCompanion\PhoneCompanionVap.exe
O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9636 bytes

 

[XWrench3]

fwiw the ones that looked like trouble to me is 018 and 023.

 

[1etherer]

Looks fine to me.

O23 and the single O18 are loads of different services and DLL but all fine and should expect to see.

 

[carnageX]

Log is fine.

Run a scan with AdwCleaner to make sure. Scan with it, delete what it finds, post the log file here. Download from here:
AdwCleaner Download

 

[XWrench3]

adware cleaner showed 137 problems.


# AdwCleaner v6.030 - Logfile created 03/11/2016 at 06:00:05
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-11-03.1 [Server]
# Operating System : Windows 10 Home (X64)
# Username : Annette - LENOVO-PC
# Running from : C:\Users\Annette\Downloads\AdwCleaner.exe
# Mode: Clean
# Support : hxxps://www.malwarebytes.com/support



***** [ Services ] *****



***** [ Folders ] *****

[-] Folder deleted: C:\Users\Annette\AppData\Local\LenovoBrowserGuard
[-] Folder deleted: C:\Users\Annette\AppData\Local\StackPlayer
[-] Folder deleted: C:\Users\Administrator\AppData\Local\LenovoBrowserGuard
[-] Folder deleted: C:\ProgramData\Essentware
[-] Folder deleted: C:\ProgramData\pokki
[#] Folder deleted on reboot: C:\ProgramData\Pokki
[#] Folder deleted on reboot: C:\ProgramData\Application Data\Essentware
[#] Folder deleted on reboot: C:\ProgramData\Application Data\pokki
[#] Folder deleted on reboot: C:\ProgramData\Application Data\Pokki
[-] Folder deleted: C:\Users\Public\Documents\Guid
[-] Folder deleted: C:\Program Files (x86)\Lenovo\VisualDiscovery
[-] Folder deleted: C:\Program Files (x86)\LenovoBrowserGuard
[-] Folder deleted: C:\Users\Default User\AppData\Local\Pokki
[#] Folder deleted on reboot: C:\Users\Default\AppData\Local\Pokki


***** [ Files ] *****

[-] File deleted: C:\WINDOWS\SysWoW64\VisualDiscovery.ini


***** [ DLL ] *****



***** [ WMI ] *****



***** [ Shortcuts ] *****



***** [ Scheduled Tasks ] *****



***** [ Registry ] *****

[-] Key deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\Classes\pokki
[#] Key deleted on reboot: HKCU\Software\Classes\pokki
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataContainer
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataContainer.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataController
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataController.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTable
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTable.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableFields
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableFields.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableHolder
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableHolder.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.LSPLogic
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.LSPLogic.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.ReadOnlyManager
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.ReadOnlyManager.1
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.WFPController
[-] Key deleted: HKLM\SOFTWARE\Classes\VisualDiscoveryLib.WFPController.1
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\pokki
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataContainer
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataContainer.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataController
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataController.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTable
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTable.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableFields
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableFields.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableHolder
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.DataTableHolder.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.LSPLogic
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.LSPLogic.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.ReadOnlyManager
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.ReadOnlyManager.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.WFPController
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\VisualDiscoveryLib.WFPController.1
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{02966FA9-C01A-47E7-A169-C83AEA1FB0BA}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{9AD5C084-B6E6-456A-8BA2-A559663780E5}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{70C7334A-66D9-46DE-A4E2-6B923C7DB94E}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{5780633B-414C-446F-8EB2-FF1C9A731C99}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{4EECDED2-40FB-4500-85B4-86FB0EBECA68}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{10A7F29D-4B00-40EC-B07D-8616DF8135E6}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{05FF6A00-76A3-4AA1-A9A4-A782152ABE60}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{2E5FA7B4-61A2-4662-BBCE-62BBB20FC649}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{5D7F05E3-075A-43AF-8BC7-21E2F7F38845}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{617E26CE-E6E1-4C75-A68A-A001F2B98491}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{79FBDBEA-A722-4ABD-BEC0-B7D463F6BA0E}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{8128586C-DF69-4266-873F-CF4C6F705A7C}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{C1F9CFCE-A7DC-4072-8B31-1DEA57004C86}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{EA4AD895-2A7F-430E-B973-DEE6C4E743A9}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{EBF4B60F-A863-426F-BE6F-5DFE83BC574F}
[-] Key deleted: HKLM\SOFTWARE\Classes\TypeLib\{CB6BF8B6-E12B-42FA-A478-91BCCDE475DC}
[-] Key deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\Essentware
[-] Key deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\SweetLabs App Platform
[-] Key deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\StackPlayer
[#] Key deleted on reboot: HKCU\Software\Essentware
[#] Key deleted on reboot: HKCU\Software\SweetLabs App Platform
[#] Key deleted on reboot: HKCU\Software\StackPlayer
[-] Key deleted: HKLM\SOFTWARE\LenovoBrowserGuard
[-] Key deleted: HKLM\SOFTWARE\Superfish Inc. VisualDiscovery
[-] Key deleted: HKLM\SOFTWARE\VisualDiscovery
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Superfish Inc. VisualDiscovery
[#] Key deleted on reboot: [x64] HKCU\Software\Essentware
[#] Key deleted on reboot: [x64] HKCU\Software\SweetLabs App Platform
[#] Key deleted on reboot: [x64] HKCU\Software\StackPlayer
[-] Key deleted: [x64] HKLM\SOFTWARE\{61FFE1F9-137D-4c31-A181-3415FCAA5946}
[-] Key deleted: [x64] HKLM\SOFTWARE\Essentware
[-] Key deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\Microsoft\Internet Explorer\SearchScopes\{2f23ab71-4ac6-41f2-a955-ea576e553146}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2f23ab71-4ac6-41f2-a955-ea576e553146}
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2f23ab71-4ac6-41f2-a955-ea576e553146}
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\homepage-web.com
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\driverupdate.net
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\homepage-web.com
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\SlimDrivers DriverUpdate - Update Drivers for Windows 10, 8, 7, Vista & XP
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\4yendex.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\buzzwize.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\dotomi.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\hao123.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\iad-usadmm.dotomi.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\land.pckeeper.software
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\4yendex.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\buzzwize.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\dotomi.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\hao123.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\iad-usadmm.dotomi.com
[-] Key deleted: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\land.pckeeper.software
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\homepage-web.com
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\driverupdate.net
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\homepage-web.com
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\SlimDrivers DriverUpdate - Update Drivers for Windows 10, 8, 7, Vista & XP
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\4yendex.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\buzzwize.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\dotomi.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\hao123.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\iad-usadmm.dotomi.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\land.pckeeper.software
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\4yendex.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\buzzwize.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\dotomi.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\hao123.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\iad-usadmm.dotomi.com
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\land.pckeeper.software
[-] Value deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run [PCKeeper Antivirus]
[-] Value deleted: HKU\S-1-5-21-410383855-1748043819-2373618535-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run [Stack Player]
[-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 [Stack Player]


***** [ Web browsers ] *****

[-] [C:\Users\Annette\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com
[-] [C:\Users\Annette\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: ask.com
[-] [C:\Users\Annette\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: homepage-web.com
[-] [C:\Users\Annette\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Deleted: hxxp://us.4yendex.com/?tn=sdks_inner_hp_01_4yendex_us&guid=31e595902b5d85cfb28dc3d91c7bb15e
[-] [C:\Users\Annette\AppData\Local\Google\Chrome\User Data\Default] [homepage] Deleted: hxxp://us.4yendex.com/?tn=sdks_inner_hp_01_4yendex_us&guid=31e595902b5d85cfb28dc3d91c7bb15e


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [15580 Bytes] - [03/11/2016 06:00:05]
C:\AdwCleaner\AdwCleaner[S0].txt - [14807 Bytes] - [03/11/2016 05:56:30]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [15728 Bytes] ##########

 

[carnageX]

Well looks like it definitely cleaned some stuff up lol.

 

[XWrench3]

yep, i'll say ! i did check and the pop up window no longer comes up. i do not think she will be going back to that website either. it cost her about 12 hours w/o a computer. which is about the same as a fish out of water for the same amount of time.