robertsonarch
Beta member
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Hey guys, my first post after doing a bit of lurking. Great looking forum and I hope you can give a non-tech person a bit of assistance. I'm running XP Pro on a Dell 8200 desktop, P4@2.5.
Problem: I typically have several MS docs + IE5 open simulataneously, with constant file opening and closing. Also run Norton AV and Utilities in the background with system doctor icon visible. Often, now, when moving through documents and accessing My Documents or My Computer, double click these shortcuts causes the desktop to disappear and then reappear, but requires me to re-double click to open the folder.
I also notice that the Norton system doctor icon disappears.
When surfing the web after this sort of occurence, I can access webpages, but clicking on a link within the webpage gives me the old "this page is not availble, would you like to connect to the internet (or some such)". Infuriating to have to reconnect constantly (I use cable).
When this starts happening, I run Norton Win doctor, and inevitably the same repair items turn up the same 15 "Missing or invalid ACTIVEX/COM subkey entry" noted as medium severity. I also get 1 "missing shortcut". After executing repair, ie Delete, things seem to work fine........until the same thing happens again later in the day.
Running virus and trojan scans reveal no problems, nor does Norton disk doctor.
Suggestions?
Problem: I typically have several MS docs + IE5 open simulataneously, with constant file opening and closing. Also run Norton AV and Utilities in the background with system doctor icon visible. Often, now, when moving through documents and accessing My Documents or My Computer, double click these shortcuts causes the desktop to disappear and then reappear, but requires me to re-double click to open the folder.
I also notice that the Norton system doctor icon disappears.
When surfing the web after this sort of occurence, I can access webpages, but clicking on a link within the webpage gives me the old "this page is not availble, would you like to connect to the internet (or some such)". Infuriating to have to reconnect constantly (I use cable).
When this starts happening, I run Norton Win doctor, and inevitably the same repair items turn up the same 15 "Missing or invalid ACTIVEX/COM subkey entry" noted as medium severity. I also get 1 "missing shortcut". After executing repair, ie Delete, things seem to work fine........until the same thing happens again later in the day.
Running virus and trojan scans reveal no problems, nor does Norton disk doctor.
Suggestions?