I was on my laptop today on the internet and out of the blue it blue screened. It said something about _KERNEL_ but the screen was only up for a split second before the screen went black. I shut the laptop off and restarted it but after the Compaq screen, before windows even boots, I get a message in the top left hand corner that says:
A disk read error occurred.
Press ctrl + alt + delete to restart.
Anyways, I went into Bios and ran the "Primary HDD Self-Test" and it failed. I'm not really sure what I'm doing in BIOS Ill admit, but I'm pretty sure that has something to do with it. Is my hard drive dead?
The computer is a Compaq Presario if that makes a difference.
Any help you could give me would be much appreciated.
A disk read error occurred.
Press ctrl + alt + delete to restart.
Anyways, I went into Bios and ran the "Primary HDD Self-Test" and it failed. I'm not really sure what I'm doing in BIOS Ill admit, but I'm pretty sure that has something to do with it. Is my hard drive dead?
The computer is a Compaq Presario if that makes a difference.
Any help you could give me would be much appreciated.