Hi guys,
Looking for some help on expected questions at an interview. Got one today about network shares. What would you do if a user rings up and says they can't access one of the network drives.
I haven't dealt a lot with troubleshooting network shares so my response was terrible. I said I'd ask the user what they were doing before it dropped out, when did they last access it, any errors received. Then I'd check permissions.
I knew it was a poor answer so what would be the correct response and action?
Also if there was a list of common questions that would help greatly.
Looking for some help on expected questions at an interview. Got one today about network shares. What would you do if a user rings up and says they can't access one of the network drives.
I haven't dealt a lot with troubleshooting network shares so my response was terrible. I said I'd ask the user what they were doing before it dropped out, when did they last access it, any errors received. Then I'd check permissions.
I knew it was a poor answer so what would be the correct response and action?
Also if there was a list of common questions that would help greatly.