king_23
Baseband Member
- Messages
- 36
- Location
- United States
Hello,
I graduated a few months ago with an associates degree in Information Technology. I finally ended up getting a job and I was very excited about it. However, it hasn't been going the greatest. We are short-handed so I wasn't really trained at all. I know technology very well. However, I don't know very much about the way the company implements the resolutions to problems.
Also, they are short-handed right now so that is adding to the problem. They complain that I'm not completing jobs fast enough and I need to do more. However, I am almost constantly doing something and I am also busting my back. I surely am not going slow.
From what I understood, when you are hired on somewhere are a help desk worker you would basically job shadow someone who does your job for at least a few days and possibly longer depending on how complex the companies system is.
I'd like to hear some thoughts/comments/questions/etc. on this. Thank you.
I graduated a few months ago with an associates degree in Information Technology. I finally ended up getting a job and I was very excited about it. However, it hasn't been going the greatest. We are short-handed so I wasn't really trained at all. I know technology very well. However, I don't know very much about the way the company implements the resolutions to problems.
Also, they are short-handed right now so that is adding to the problem. They complain that I'm not completing jobs fast enough and I need to do more. However, I am almost constantly doing something and I am also busting my back. I surely am not going slow.
From what I understood, when you are hired on somewhere are a help desk worker you would basically job shadow someone who does your job for at least a few days and possibly longer depending on how complex the companies system is.
I'd like to hear some thoughts/comments/questions/etc. on this. Thank you.