What is happening - the razor program is trying to open another program. In this case the UO client. But since he can't allow the razor program admin access, it fails at opening the client and shuts down.
He told me when he tries to run razor as admin, it prompts for a password, which he doesn't know. I have no idea where to go from there. Is there a way to reset that password w/o reinstalling the O/S?