BrockLanders
Beta member
- Messages
- 4
Greetings,
My computer knowledge is very limited and I will be very grateful for any assistance in recovering files from my computer.
I have an older computer which has recently been giving me tons of problems. I have a Sony Vaio desktop PCV RS 420 with a newer hard drive (listed as Maxtor 6L250RO when asked to "select boot device"). It is XP with the service Pack 2. My problems began about a week ago when my computer seemed to be running multiple applications at the same time. I could hear the computer processing and the cursor was very choppy when I'd move it. I tried to run ComboFix to see if I had some type of virus and ComboFix would freeze up. I shut my computer down and let it sit for the night. The next day when I logged onto the internet, every website I would go to the text was red and there was a warning at the top of my browser saying I had a virus. Whenever I would type in anything about virus protection the page would not load. I did a google search of my problem and saw that someone had a similar problem and used a Virus Protection program I had never heard of. Sadly, I can't for the life of me remember what it was. It was three letters and had the picture of a futuristic robot during install. (I'm sure that doesn't help anyone. I know it was not AVG). I ran the Malware Anti-Virus program and the Ad-Aware program that I already had (separately) and rebooted. The cursor was still choppy and my computer was running VERY slow. It took about 25 minutes for "add Delete programs " to load. I was hoping to delete the aforementioned unknown Virus protection program from my computer. (my friend said that sometimes virus protection programs will clash and create all kinds of problems... possibly my problem). Finally I tried to bring up my task manager but I got a little warning box telling me the "task manager has been disabled". And that was pretty much the last thing I saw on my desktop.
Anyway, what's happening now is a whole lot of nothing. I am UNABLE to do anything on my computer. I CANNOT get safe mode up and running either. When I start my computer I tap F8 repeatedly and am given three options to choose from:
Microsoft Windows Recovery Console
Microsoft Windows XP Home Edition
and "hit F8 for more options"
when I bring up the more options screen I have 11 options. I have tried most to no avail.
Safe Mode (tried)
Safe Mode w/ Networking (tried)
Safe Mode w/ command prompt (tried)
Enable boot logging (did not try... wasn't sure what would happen)
Enable VGA mode (tried)
Last known good configuration (tried)
Directory Services Restore (did not try)
Debugging Mode (did not try)
Disable auto restart (did not try)
Start windows normally(tried)
Reboot (tried)
So basically what happens when I try the "safe mode" options are a blackscreen full of codes will run for about 45 seconds and then I will get a blackscreen that says safe mode in the four corners and at the top it says Microsoft windows
(build 2600.xpsp_sp2_gdr.080814-1223.service pack 2)
this screen will appear for about 10 seconds until the cursor turns into the hour glass and brings up my "Windows Login Page"
Here, I am given the option to login as Admin or myself. Neither option will load. They both briefly say "loading personal settings" and immediately log back out.
Now, if I don't try the safe mode options and just let it run when it says "Microsoft Windows XP Home Edition" it will run till it gets to my old desktop but no icons or task bar load. Here the cursor will move but I have nothing to click and can't bring up a task manager or anything. If I let it sit for like 10 minutes it just goes back to the login page where the cycle just starts all over again.
Just to see if it would work I popped in my Recovery DVD that came with the computer. I CAN get this to run. My first option is whether or not I want to restore my C drive to factory settings while leaving my D drive in tact. Now I am okay to do this as a last resort. I don't have very much on the C drive that's not backed up. My photos and documents are kept on my D drive.
Ideally, I'd love to get my D drive up so I can burn those files on to a DVD and then use that recovery DVD to completely restore the computer.
Thank you in advance to anyone who might be able to help me.
My computer knowledge is very limited and I will be very grateful for any assistance in recovering files from my computer.
I have an older computer which has recently been giving me tons of problems. I have a Sony Vaio desktop PCV RS 420 with a newer hard drive (listed as Maxtor 6L250RO when asked to "select boot device"). It is XP with the service Pack 2. My problems began about a week ago when my computer seemed to be running multiple applications at the same time. I could hear the computer processing and the cursor was very choppy when I'd move it. I tried to run ComboFix to see if I had some type of virus and ComboFix would freeze up. I shut my computer down and let it sit for the night. The next day when I logged onto the internet, every website I would go to the text was red and there was a warning at the top of my browser saying I had a virus. Whenever I would type in anything about virus protection the page would not load. I did a google search of my problem and saw that someone had a similar problem and used a Virus Protection program I had never heard of. Sadly, I can't for the life of me remember what it was. It was three letters and had the picture of a futuristic robot during install. (I'm sure that doesn't help anyone. I know it was not AVG). I ran the Malware Anti-Virus program and the Ad-Aware program that I already had (separately) and rebooted. The cursor was still choppy and my computer was running VERY slow. It took about 25 minutes for "add Delete programs " to load. I was hoping to delete the aforementioned unknown Virus protection program from my computer. (my friend said that sometimes virus protection programs will clash and create all kinds of problems... possibly my problem). Finally I tried to bring up my task manager but I got a little warning box telling me the "task manager has been disabled". And that was pretty much the last thing I saw on my desktop.
Anyway, what's happening now is a whole lot of nothing. I am UNABLE to do anything on my computer. I CANNOT get safe mode up and running either. When I start my computer I tap F8 repeatedly and am given three options to choose from:
Microsoft Windows Recovery Console
Microsoft Windows XP Home Edition
and "hit F8 for more options"
when I bring up the more options screen I have 11 options. I have tried most to no avail.
Safe Mode (tried)
Safe Mode w/ Networking (tried)
Safe Mode w/ command prompt (tried)
Enable boot logging (did not try... wasn't sure what would happen)
Enable VGA mode (tried)
Last known good configuration (tried)
Directory Services Restore (did not try)
Debugging Mode (did not try)
Disable auto restart (did not try)
Start windows normally(tried)
Reboot (tried)
So basically what happens when I try the "safe mode" options are a blackscreen full of codes will run for about 45 seconds and then I will get a blackscreen that says safe mode in the four corners and at the top it says Microsoft windows
(build 2600.xpsp_sp2_gdr.080814-1223.service pack 2)
this screen will appear for about 10 seconds until the cursor turns into the hour glass and brings up my "Windows Login Page"
Here, I am given the option to login as Admin or myself. Neither option will load. They both briefly say "loading personal settings" and immediately log back out.
Now, if I don't try the safe mode options and just let it run when it says "Microsoft Windows XP Home Edition" it will run till it gets to my old desktop but no icons or task bar load. Here the cursor will move but I have nothing to click and can't bring up a task manager or anything. If I let it sit for like 10 minutes it just goes back to the login page where the cycle just starts all over again.
Just to see if it would work I popped in my Recovery DVD that came with the computer. I CAN get this to run. My first option is whether or not I want to restore my C drive to factory settings while leaving my D drive in tact. Now I am okay to do this as a last resort. I don't have very much on the C drive that's not backed up. My photos and documents are kept on my D drive.
Ideally, I'd love to get my D drive up so I can burn those files on to a DVD and then use that recovery DVD to completely restore the computer.
Thank you in advance to anyone who might be able to help me.