Thanks I would I use spyware asylum but her laptop cannot to my router properly even it shows connected to the internet, I will download spyware blaster and my favorite antimalware bytes on her laptop before I give it back to her in the morning.
Last thing I want to do is reinstall her OS and settings again, she said if that was needed she would pay me a extra 30 days to make any necessary repairs to it.
Usually I'm pretty quick to get windows installed up and running again but hope I have all of her driver cd's from dell.