Hello all,
I am trying to fix a problem that my friend is having: his wireless connection constantly dropping. The problem occurs when someone else connects to the wireless that is living in his house, but the catch is that it only seems to happen when an apple product is connecting. If he and I are connected at the same time there are no issues. We both have PC's, while his brother has a MAC and iPhone. The troubleshooting that I have attempted so far, which has resulted ultimately in failure: Disabling the DCHP server on the router settings; switching the router channel; changing his IP to a static IP; reserving him a specific IP on the router settings; updating his network card driver; and troubleshooting via the windows troubleshooting option. I cannot think of any further steps to take, as I do not have the extensive networking knowledge that many of you may have, which is why I am reaching out here. I am open to any thoughtful suggestion into this problem. I have also hypothesized that his network card may just be a complete piece of ****e and loses connection due to the signal strength of his card being interrupted by other devices.
** Side note ** His network bars on the toolbar will interchange between searching and cannot connect when he drops his connection.
The router that he has is a Netgear N300 WNR2000 v3
I am trying to fix a problem that my friend is having: his wireless connection constantly dropping. The problem occurs when someone else connects to the wireless that is living in his house, but the catch is that it only seems to happen when an apple product is connecting. If he and I are connected at the same time there are no issues. We both have PC's, while his brother has a MAC and iPhone. The troubleshooting that I have attempted so far, which has resulted ultimately in failure: Disabling the DCHP server on the router settings; switching the router channel; changing his IP to a static IP; reserving him a specific IP on the router settings; updating his network card driver; and troubleshooting via the windows troubleshooting option. I cannot think of any further steps to take, as I do not have the extensive networking knowledge that many of you may have, which is why I am reaching out here. I am open to any thoughtful suggestion into this problem. I have also hypothesized that his network card may just be a complete piece of ****e and loses connection due to the signal strength of his card being interrupted by other devices.
** Side note ** His network bars on the toolbar will interchange between searching and cannot connect when he drops his connection.
The router that he has is a Netgear N300 WNR2000 v3
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