HP Printer problems with XP

[songbird72]

I couldn't find a forum for printers. I got this HP F300 Series or F380 All-in-one in 2006 along with an XP computer. Lost the disc. It got fried (the XP computer) and a friend gave me a built Vista Business pc. Had to order the vista HP disc. It died December 10th, and the Pastor gave me a Dell Dimension XP tower. I cannot get the printer to work or cut on. I went to the HP website and downloaded the software and driver for XP but the device is not found and not listed in Control Panel under Printer & Fax. Two Canon printers are listed there. I added the printer, but it still will not cut on.

Everything is hooked up properly. What can I do and please help. I go to school online and need to print homework, etc. Thanks.

 

[KSoD]

Was the printer turned on when you tried to install the drivers?

 

[Lexluethar]

How are you installing the driver?

Usually you download the file from the manufacturer website, run it and it installs a directory on the C drive like C:\HP\Drivers. At that point you have to manually add the printer and point windows to that HP folder to find the proper driver.

 

[songbird72]

I downloaded driver and software from website. Printer was on then yes but after restarting it wouldn't turn on. It is on now tho but keeps reinstalling everytime I boot up. Now I have several copies in control panel and I can't delete them.

 

[songbird72]

I uninstalled and reinstalled the F380 all-in-one from control panel. I have to go into control panel-printers & faxes-each time to change the default printer. One copy says deleting and the other is copy 1. The deleting one is default and I have to change them to print. I also have "safely remove hardware" in system tray and when brought up, it has list of several copies of my hp printer to delete. What to do now?

 

[brady]

try restarting the print spooler then check on the "Deleting" printer.

 

[songbird72]

What do you mean restart the print spooler? I was with HP tech in chat for 2 hrs yesterday and he had me go into run-services and run-startup. Had me uncheck the hpsch2 forgot all of it lol. I rebooted and now instead of 2 copies of the printer I have 4! Default one is deleting, 1 is ready and two are offline. grrrr.....I went back and rechecked that startup for hp. I give up.