HP Laptop won't boot "load needed DLLs for kernal"

Status
Not open for further replies.

Namek

Beta member
Messages
1
Hi.

I was given an HP Compaq nx9010 Laptop from work around early 2004. I only use it for typing, MS Office, Internet stuff like that.

Any way it was always running kind of slow but it's been useful and hasn't ever given me any boot up trouble.

So today I power it up, it boots in Windows XP like always. It freezes up in XP before I can do anything, I can move the mouse around but can't do much else, can't click.
So I restart it, It shows up the usual HP sign and asks me if I want to enter setup like it always does, than instead of showing the XP logo the screen goes black stays like that for 2-3 min than it says "load needed DLLs for kernal".

Please report this problam as: load needed DLLs for kernal. Please contact your support person to report this problem"

Now to make things worse the dvd-rom on this laptop stopped working about 2 years ago, so I can't insert the XP cd and repair it or boot from there, nor can I boot from USB, only floopy. Anyone know what I should/could do. I have very important files on the hard drive that I can't lose.

BTW I'm only a user on this pc because it was given to me from work they have an administrator account.

Anyone know what I should do?

Thanks upfront.
 
Well there is only really 2 things.

1. Get the IT people from work to take out the hard drive so that the files can be removed
2. Take the hard drive out yourself and connect it to another PC to get the files off of there.

Without access to any way to boot to the XP Setup there is not going to be a way to fix a missing kernel file. Without access to at least USB boot your pretty much outta luck.
 
Status
Not open for further replies.
Back
Top Bottom