Whenever I try to print a document, I get this:
However, I don't see any paper stuck in the tray and the cd/dvd tray is closed all the way. What should I do to fix it?
Paper jam or CD/DVD tray jam
For sheets of paper, turn off the printer and then remove any jammed paper by hand.
For a CD or DVD, remove the CD/DVD tray. Next, press the Paper button on the printer or click the Eject button if it appears on this screen.
However, I don't see any paper stuck in the tray and the cd/dvd tray is closed all the way. What should I do to fix it?