hmmm, in win98 and winme... you can uncheck the communications or dial up networking under add/programs windows set up window right?... how do you go about doing it in win2k and xp... the main issue is error 720 in dial up...modem is fine, line is fine, access numbers are good... latest thing i did is uninstall and reinstall tcp/ip and microsoft for clients networks... but still didn't go through... so the next step will be refreshing my communications/dial up networking folder...