Choosing a field in IT

Following on from my previous post, here's my IT career path since finishing university:

My IT career journey

By the time I started university, I still didn't know exactly what IT job I wanted or what I would be best suited for after I graduated. So I studied Computer / Business Information Systems. It shares many of the same topics / modules studied in Computer Science, but instead focuses on functionality and implementation rather than mathematics, theory and development. It looks at the practical applications of technology within organisations from a business standpoint, used to support the running of an organisation, covering all aspects of computing broadly - good for me since I was rather clueless about my career path and what to specialise in (if anything).

Job 1

After graduating in 2010, I found it very tough at first landing my first job in IT, especially because of the global recession at the time and the fact that I had no prior substantial work experience in IT. After 6 months, I finally found work at a local university as a Service Desk Advisor within a small team providing 1st line support for staff paying about £17,000 (GBP) per year. This was very entry level - basic remote support not requiring much technical knowledge or skill.

Job 2

6 months later I found a new job working as an IT Service Desk Support Analyst within a very small IT department at a motor-sport racing circuit / track, which was more technical. Paying a bit more than my 1st job, the role involved technical desk-side support. This was the first time I really got hands-on with IT within a company.

Job 3

Only 4 months later I moved on to work for a large mass media newspaper company, within a large team on the Service Desk as a Service Desk Analyst. Earning about £6,000 (GBP) more than my 2nd job, this was purely 1st line remote support, but to a high technical level. The hours were tough working on a 24/7 rolling shift pattern, and this was my first time working within a fast-paced, high-volume, large corporate environment.

Job 4

1 year after that I found a new job as an IT Systems Administrator for a small Public Relations company, still earning about the same salary as my 3rd job. There I provided the day to day administration for the company's IT infrastructure, servers and systems, and 2nd-3rd line technical IT support to staff as well as supervising 1st-2nd line IT support staff. This is where I gained hands on experience on back end IT infrastructure in the server room for the first time, further built experience supporting client hardware, and gained supervisory experience.

Job 5 - current

About 1 year later, I was approached to work for a global business-oriented social networking website for working professionals. Now earning more than twice the salary of my 1st job, and over 60% more than my last job, I work as a Systems Support Analyst for the company's London, UK office within a small IT team of two. Together as IT generalists, we both oversee everything IT for the whole office, providing support to staff and looking after the local IT infrastructure and systems.

Summary

Keeping in mind that I live and work in the UK where the job market is different to the US, I can certainly say that in today's world, I would have struggled to land even my first job if I didn't have my degree in IT. Further I would not have gained a good foundation of theoretical and practical knowledge useful to my understanding of IT.

Most employers were, and are looking for, candidates with work experience, and sometimes it's a catch-22 situation trying to land your first IT job without already having any IT work experience. Having a relevant qualification of some sort can be very beneficial, especially when recruiters are pitting you against many other candidates.

Many IT job vacancies (at least in the UK job market) specify an IT related degree or professional qualification(s) as highly desirable, or even mandatory, so having a qualification is certainly beneficial, but not necessarily a necessity.

What my degree did not provide me with, and prepare me for, was real world practical experience in the business environment.

Actually, what would really help you land your first IT job is both relevant qualification(s) + relevant work experience, even low paid or unpaid work experience (internship) if necessary. Some courses at some universities include a summer or 1 year out in the field working within a company as part of the degree, enabling you to gain work experience in the real world.

My university classmates who studied a 4 year UK degree called IT Management for Business (ITMB) involving a 1 year placement working in industry landed jobs almost immediately after graduating. 100% of ITMB students in the UK who graduated in 2011 found employment within 6 months, or went on to further study.
 
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Following on from my previous post, here's my IT career path since finishing university:

My IT career journey

By the time I started university, I still didn't know exactly what IT job I wanted or what I would be best suited for after I graduated. So I studied Computer / Business Information Systems. It shares many of the same topics / modules studied in Computer Science, but instead focuses on functionality and implementation rather than mathematics, theory and development. It looks at the practical applications of technology within organisations from a business standpoint, used to support the running of an organisation, covering all aspects of computing broadly - good for me since I was rather clueless about my career path and what to specialise in (if anything).

Job 1

After graduating in 2010, I found it very tough at first landing my first job in IT, especially because of the global recession at the time and the fact that I had no prior substantial work experience in IT. After 6 months, I finally found work at a local university as a Service Desk Analyst within a small team providing 1st line support for staff paying about £17,000 (GBP) per year. This was very entry level - basic remote support not requiring much technical knowledge or skill.

Job 2

6 months later I found a new job working as an IT Service Desk Support Analyst within a very small IT department at a motor-sport racing circuit / track, which was more technical. Paying a bit more than my 1st job, the role involved technical desk-side support. This was the first time I really got hands-on with IT within a company.

Job 3

Only 4 months later I moved on to work for a large mass media newspaper company, within a large team on the Service Desk as a Service Desk Analyst. Earning about £6,000 (GBP) more than my 2nd job, this was purely 1st line remote support, but to a high technical level. The hours were tough working on a 24/7 rolling shift pattern, and this was my first time working within a fast-paced, high-volume, large corporate environment.

Job 4

1 year after that I found a new job as an IT Systems Administrator for a small Public Relations company, still earning about the same salary as my 3rd job. There I provided the day to day administration for the company's IT infrastructure, servers and systems, and 2nd-3rd line technical IT support to staff as well as supervising 1st-2nd line IT support staff. This is where I gained hands on experience on back end IT infrastructure in the server room for the first time, further built experience supporting client hardware, and gained supervisory experience.

Job 5 - current

About 1 year later, I was approached to work for a global business-oriented social networking website for working professionals. Now earning more than twice the salary of my 1st job, and over 60% more than my last job, I work as a Systems Support Analyst for the company's London, UK office within a small IT team of two. Together as IT generalists, we both oversee everything IT for the whole office, providing support to staff and looking after the local IT infrastructure and systems.

Summary

Keeping in mind that I live and work in the UK where the job market is different to the US, I can certainly say that in today's world, I would have struggled to land even my first job if I didn't have my degree in IT. Further I would not have gained a good foundation of theoretical and practical knowledge useful to my understanding of IT.

Most employers were, and are looking for, candidates with work experience, and sometimes it's a catch-22 situation trying to land your first IT job without already having any IT work experience. Having a relevant qualification of some sort can be very beneficial, especially when recruiters are pitting you against many other candidates.

Many IT job vacancies (at least in the UK job market) specify an IT related degree or professional qualification(s) as highly desirable, or even mandatory, so having a qualification is certainly beneficial, but not necessarily a necessity.

What my degree did not provide me with, and prepare me for, was real world practical experience in the business environment.

Actually, what would really help you land your first IT job is both relevant qualification(s) + relevant work experience, even low paid or unpaid work experience (internship) if necessary. Some courses at some universities include a summer or 1 year out in the field working within a company as part of the degree, enabling you to gain work experience in the real world.

My university classmates who studied a 4 year UK degree called IT Management for Business (ITMB) involving a 1 year placement working in industry landed jobs almost immediately after graduating. 100% of ITMB students in the UK who graduated in 2011 found employment within 6 months, or went on to further study.


What an awesome response! Thank you so much for that. I notice that having a degree helped you financially only a little bit, and you mentioned that it never truly helped you in the long-run. My plan is to gain as much experience in the field as possible, grab my certifications and workforce degree, and sell myself for the position after I get my foot in the door. I doubt I would have too much trouble landing a job, as my step dad is a sysadmin at an energy company and worked his way up the chain, as he is now making a six-figure income. Not to mention I live in Houston! Given my situation, I think that I am in a pretty great place to really make some good money doing what I do here, and I am SUPER excited to see all the opportunities that I'm granted along the way. And wow, your entry level job was making you around $40k a year? Not bad! I think I heard another user on here say that his entry level desktop support job landed him around $25-30k a year, I'm excited to see what I'll start at!
 
Hi Chase,
I'm pretty new here at TF but I can totally relate to you on wanting to get into a field and still trying to figure out the what/why/how to get their questions. Might not be a successful IT career story, but I went through the same questions as I landed in my career job as a Software Engineer in Healthcare sector at Philips.
I always knew I wanted to do something related to Engineering (as I hated Biology growing up :p ) so I got myself into community college. I worked all my way through community college (part time kinda jobs) but I was very focused on getting all the necessary credits to move to a 4-year school. I have to be honest I didn't know how it would all work out in the end with a real job in a real market. I worked hard to keep my GPA high and was easily accepted into University of Washington's Computer Science program as I realized during my community college that I wanted to do something related to computers.
In my Junior year of college, I really wanted to get an internship so I like everyone else put out tons of applications (almost 70 - everyone wants someone with experience and I didn't have any at that point). I got 2 offers from all those applications one at Premera Blue Cross in IT and the other at Philips in Software Development. Given my major was CS and my interest in Software engineering I choose Philips. It was a great fit for me, as an intern they paid me well, I was racking up lots of experience and yes they even gave me college credit that counted to my senior project. 3 months into my internship I knew that I had landed in a career job that was fulfilling and had amazing growth opportunities. I signed on to come full-time and work for them after I graduated and have been here at Philips for the past 3 years now.
I work on Software for premium ultrasound devices and have had huge opportunities presented my way in the course of these 3 years (and yes the pay was pretty good too).

All that said, just wanted to encourage you to explore all the opportunities in the field that you are looking. Try meeting some people who work in those fields whom you can ask all your wise and silly questions. Some companies (like Philips) offers job-shadowing where you can follow an employee for a day and see what kind of responsibilities they have and what work they do. Its your way of getting introduced to people, technology and yes companies.
Don't worry much about what to specialize in, I know you hear that a lot but usually as you start getting your feet wet in a certain field you start realizing what you want to grow deeper in.
My dad always taught us this, Everyone has to start somewhere. So start learn, grow, and get it.
 
Hi Chase,
I'm pretty new here at TF but I can totally relate to you on wanting to get into a field and still trying to figure out the what/why/how to get their questions. Might not be a successful IT career story, but I went through the same questions as I landed in my career job as a Software Engineer in Healthcare sector at Philips.
I always knew I wanted to do something related to Engineering (as I hated Biology growing up :p ) so I got myself into community college. I worked all my way through community college (part time kinda jobs) but I was very focused on getting all the necessary credits to move to a 4-year school. I have to be honest I didn't know how it would all work out in the end with a real job in a real market. I worked hard to keep my GPA high and was easily accepted into University of Washington's Computer Science program as I realized during my community college that I wanted to do something related to computers.
In my Junior year of college, I really wanted to get an internship so I like everyone else put out tons of applications (almost 70 - everyone wants someone with experience and I didn't have any at that point). I got 2 offers from all those applications one at Premera Blue Cross in IT and the other at Philips in Software Development. Given my major was CS and my interest in Software engineering I choose Philips. It was a great fit for me, as an intern they paid me well, I was racking up lots of experience and yes they even gave me college credit that counted to my senior project. 3 months into my internship I knew that I had landed in a career job that was fulfilling and had amazing growth opportunities. I signed on to come full-time and work for them after I graduated and have been here at Philips for the past 3 years now.
I work on Software for premium ultrasound devices and have had huge opportunities presented my way in the course of these 3 years (and yes the pay was pretty good too).

All that said, just wanted to encourage you to explore all the opportunities in the field that you are looking. Try meeting some people who work in those fields whom you can ask all your wise and silly questions. Some companies (like Philips) offers job-shadowing where you can follow an employee for a day and see what kind of responsibilities they have and what work they do. Its your way of getting introduced to people, technology and yes companies.
Don't worry much about what to specialize in, I know you hear that a lot but usually as you start getting your feet wet in a certain field you start realizing what you want to grow deeper in.
My dad always taught us this, Everyone has to start somewhere. So start learn, grow, and get it.


Dude, thank you so much for your time. I really appreciate you going out of your way to give advice for a beginner. It will go far than you could imagine! People like you are my blessings. Also, my plan is to begin a career-like job during community college, as I will probably already have experience, A+ & Networking+ certs. Plus, I totally get the job shadowing thing! My father is actually a sysadmin at a company called Gexa Energy. I had the opportunity to follow him around for a day, and meet all these really great, successful people. I got to talk to the president of the company, learn how he became successful, got to explore all the different parts of an energy company (marketing, accounting, IT, etc) and to be honest, marketing and IT were my main priorities. IT > marketing though. He makes pretty decent money, but he worked his way to the top without any college experience actually, the amount of experience he had was better than any college could teach you. Now that he is making good money for what he actually does on a daily basis, he is now going back to college to take his boss' position. Pretty cool huh? That's basically my plan. I met a LOT of great people, and actually was pretty well noticed! I also made a LinkedIn profile, and immediately started networking with people that I've met from here, and from that company! So technically, I'm in a lot better position than he was, and just seeing what he's been able to do over the years w/o any actual college degree is enough to make me confident that I could easily get my foot in the door with those certs, and then with my experience, recommendations, an exciting, eager to learn personality, I don't think I'll have any problem selling myself to a great company and working my way up. Perhaps when I figure out what I really want to do, I'll go back to college (online, perhaps) and pursue that.
 
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