Hello,
I am having serious problems trying to open files that were recovered from a HP machine in which the user accidentally ran the "Recovery Tool" (or whatever is called the program that the newer hp machines have to 'reset' their PC's).
The hard drive was not booting well, because the user had installed a second anti-virus. Somehow she managed to run the console and "re-formatted" the pc.
Then, she figured she had lost so many important .doc and .xls files that were supposedly made with Office 2003. (Word and Excel).
I recovered the files with GetDataBack, and burned them to a CD and a Jumpdrive. Problem is that Word (from Office 2003) says it needs to install a 'converter' to open the files. They won't open in any Office 2003, I even tried her PC to open the files. I tried to open the excel files too - no succes, the documents open with weird characters, or not opn at all.
Any ideas?
I am having serious problems trying to open files that were recovered from a HP machine in which the user accidentally ran the "Recovery Tool" (or whatever is called the program that the newer hp machines have to 'reset' their PC's).
The hard drive was not booting well, because the user had installed a second anti-virus. Somehow she managed to run the console and "re-formatted" the pc.
Then, she figured she had lost so many important .doc and .xls files that were supposedly made with Office 2003. (Word and Excel).
I recovered the files with GetDataBack, and burned them to a CD and a Jumpdrive. Problem is that Word (from Office 2003) says it needs to install a 'converter' to open the files. They won't open in any Office 2003, I even tried her PC to open the files. I tried to open the excel files too - no succes, the documents open with weird characters, or not opn at all.
Any ideas?